Privacy Policy

1. Who We Are

ISERDIndia Analytics is a registered intellectual property services organisation providing patent filing, trademark registration, IP strategy consulting and related legal advisory services. Our registered email address is info@iserdindia.org and our website is iserdindia.org.

2. Information We Collect

We collect the following types of information:

• Contact information — your name, email address, phone number and organisation name when you contact us via email or any contact form
• Communication content — the content of emails and messages you send us, including details about your innovation, invention or IP requirement
• Usage data — information about how you use our website, including pages visited, time spent, browser type and device, collected through Google Analytics
• Technical data — your IP address, browser type, operating system and referral source, collected automatically when you visit our website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the IP services you have requested
• To conduct our consultation and advisory services
• To send you relevant updates, newsletters or information about our services — only if you have consented
• To improve our website and services based on usage patterns
• To comply with our legal and professional obligations
• To maintain records as required by applicable law

4. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use our website. This information is transmitted to and stored by Google on servers in the United States.

We use this data to understand website traffic, popular pages and visitor behaviour — solely to improve our website and services. We do not combine this data with personally identifiable information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Confidentiality of Your IP Information

We take the confidentiality of your intellectual property disclosures extremely seriously. Any information you share with us about your inventions, innovations or business strategies is treated as strictly confidential. We do not share, sell or disclose your invention or business information to any third party without your explicit written consent.

Where required, we are happy to sign a Non-Disclosure Agreement (NDA) before you share any confidential information with us.

6. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service delivery — with the Indian Patent Office, Trade Marks Registry or other government bodies as required to file your IP applications
• Legal obligation — if required by law, court order or government authority
• Business transfer — in the event of a merger or acquisition, with appropriate confidentiality protections

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Client files and correspondence related to IP filings are retained for a minimum of 7 years as required by professional standards. You may request deletion of your personal data by emailing us at info@iserdindia.org.

8. Cookies

Our website uses cookies — small text files stored on your device — primarily through Google Analytics for website analytics. By continuing to use our website, you consent to our use of cookies. You can control and delete cookies through your browser settings.

9. Your Rights

You have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information, subject to our legal obligations
• Objection — object to our processing of your personal information for marketing purposes
• Withdrawal of consent — withdraw consent for communications at any time

To exercise any of these rights, please email us at info@iserdindia.org.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. All email communications containing confidential IP information are treated with strict security protocols.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@iserdindia.org
• Website: iserdindia.org